Visa’s fiscal third-quarter earnings call, held July 28, wasn’t billed as a loyalty story. The principal focus was to report on a record quarter — net revenue up 14% year-over-year to $11.6 billion, payments volume crossing $4 trillion for the first time in company history. But buried inside the numbers are clear signals for loyalty […]
Technology leader to accelerate connected commerce innovation as James Stokes and Jonathan Kellerman assume expanded global leadership roles. TAMPA, FLORIDA—JULY 30, 2026 — Barrows Connected Store, a global leader in connected retail technology, today announced the promotion of Tim Bagwell to Chief Technology Officer (CTO), reflecting the company’s continued investment in technology leadership and connected […]
This episode is also available in video format on www.Loyalty.TV. In this episode, Nyeleti reconnects with Raghu Mahadevan, Executive Vice President, Chief Digital Officer and Chief Information Officer at 7-Eleven, five years after his first appearance on the show, to explore how one of the world’s most iconic retailers is evolving its loyalty, digital, and […]
The Loyalty Newswire from The Wise Marketer This edition covers: Bero, Clicki Referrals, CLMP™, Costco, Delta, Dotdigital, Eagle Eye, Etsy, Gen Z Career Trends, Globe, Heineken USA, Hertz, Kalshi, OpenTable, Revolut, Robinhood, RewardPay, Starbucks, Swiftly, The Hub Convenience Stores, TikTok Shop, Vroom FROM THE EDITOR Costco’s membership renewal numbers are at an all-time high. Hertz […]
What Every C-Suite Leader Gets Wrong About ‘This Time It’s Different’ Everything feels unprecedented in the AI era, but for leaders who have navigated multiple technology waves, the pattern is strikingly familiar. The tools evolve, the narratives reset, but the underlying dynamics of value creation, risk, and execution remain largely unchanged. The illusion of radical […]
In this Best of the Back Catalogue episode of Let’s Talk Loyalty, we revisit a conversation with BP, one of the world’s largest fuel retailers. Olivier Martinet, who led BP‘s loyalty initiatives for more than 26+years, shares how the company tailors its digital platforms and loyalty strategies to different market needs while maintaining global standards. […]
A survey of 300+ enterprise marketing leaders finds the bottleneck is production: the work of building, reviewing and shipping emails and landing pages OTTAWA, ONTARIO — JULY 28, 2026 — A new report from Knak, the marketing production platform for enterprise teams, quantifies the challenges that lead enterprise marketers to deliver launches late and miss […]
Self-Assessment Taken by 200 Members Reveals Only One in Four Chief Marketers Report Being Highly Advanced, Adaptable and Agile in Embracing Emerging Martech Solutions and Innovations While 41% report good traction and early deployment, a further 37% reveal they are challenged and lagging in identifying, specifying, integrating and deploying solutions SAN JOSE, CALIF. — JULY […]
From scale to significance, everything you need to know about the Australian loyalty market Wiser Perspectives brings you interviews with executives who are influencing growth and change in digital and customer loyalty marketing. This is part two of a three-part discussion with Adam Posner, CEO and founder of The Point of Loyalty, hosted by Bill […]
Every summer, ecommerce brands prepare for one of the busiest shopping seasons of the year. Parents are buying dorm room essentials, students are replacing laptops, and families are searching for everything from bedding and storage bins to coffee makers before move-in day. From a brand’s perspective, the activity looks familiar. Customers browse products, compare prices, […]