CVS ExtraCare Plus: Is the Paid Loyalty Program Worth It?

CVS Pharmacy, the retail division of CVS Health® (NYSE: CVS), is known for its ExtraCare loyalty program which offers discounts, coupons, and rewards to millions of shoppers. Publicly disclosed information reports membership of about 74 million people in Q1 2024. In 2019, the company added CarePass, a premium paid membership designed to deliver additional savings […]

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Dude Wipes CMO on Experiential Marketing and Potty Humor

Flushable wipes brand Dude Wipes shares its growth path to 10 million households, its plan for 200 events this year and its recent ‘smear’ campaign. If you’re not into potty humor, a marketing collaboration with Dude Wipes is off the table.   The brand manufacturer of flushable wipes knows its product, audience and lane (“cheeky” bathroom humor) […]

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Banks, Fintechs, and the Great Data Debate

Token for your thoughts? A flurry of activity indicates the technology may have hit an inflection point in the financial industry, as companies look to buffer against digital fraudsters and ensure transactions settle faster in an environment where threats to money transfers appear to be exponentially increasing due to the sophistication of AI technology.  Tokenizing […]

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SOLO’s CEO on the data and banking dilemma

“We all play duplicative roles, which is why a network model is what we built as the solution for this open-access problem. So it’s much more complex than, the fintechs are on one side and the banks are another.”  Amidst the litigious frenzy that threw the future of open banking in the air, SOLO, a […]

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#703: Marriott Bonvoy Leads the Way in Global Hospitality Loyalty

This episode is also available in video format on www.Loyalty.TV and on our Youtube channel. Jitendra Jain is VP PRISMA EMEA for Marriott Bonvoy.  PRISMA stands for Partnerships, Revenue Operations, Insights, Strategy Marriott Bonvoy & Analytics. Marriott Bonvoy is the largest hospitality loyalty brand in the world with 248 million members. Two out of three stays are loyalty members at Marriotthotels worldwide. Marriott Bonvoy has an impressive […]

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EBay Readies for AI Search Shift

With billions of listings on eBay.com, the marketplace is no stranger to the complexities of matching unique products to consumer search queries.   And with more than a quarter of eBay’s traffic stemming from organic search (according to web analysis firm SimilarWeb) the merchant has to continually ensure that search engines can easily crawl its […]

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Robots Have Entered the AI Race

The AI rivalry between the U.S. and China has a new front: the physical world of robotics.  China announced this week its X?Square Robot open-sourced Wall?OSS, its foundational model for embodied intelligence, making it available to developers on GitHub and Hugging Face.  Just as Linux going open source upended the software world and pioneered the […]

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The Humanoid Era: 5 Leaders Defining Physical AI

Robots and autonomous machines and industrial systems, oh my! AI agents are reshaping the digital workplace, automating analysis, decisions, and workflows. But if software agents are the brains of the enterprise, humanoid robots are about to become its hands and feet. “The next big thing is Physical AI, AI with a body,” Nvidia’s Jensen Huang […]

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Retailers vs. Reality: Report Finds Disconnect Between Retail Tech Investments and Shopper Demands

Retail shoppers want stores to prioritize fundamentals like checkout, inventory, and customer service over flashy technologies, Chatmeter research found SAN DIEGO, CALIFORNIA — September 10, 2025 — As retailers continue to invest significantly in immersive experiences and flashy technologies in stores, new research from Chatmeter finds that consumers would prefer they prioritize improving the basics, including […]

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CMO Council Debuts Online Self-Assessment for CMOs to Calibrate, Map and Evolve AI-Powered Marketing Teams, Processes and Platforms

New CMO at the Crossroads Campaign Gives Marketing Leaders Guidance on How to Take the Right Route to Revenue in the Intelligence-Powered Marketing Era Key Elements of CMO Council’s “Assess Where You Need to Progress” Initiative with Zeta Global: Helps chief marketers benchmark the level of marketing transformation and technology migration in their organizations. Provides an […]

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