As the travel industry reaches a digital inflection point, data and AI are driving a new era of growth, transforming customer experience and operational efficiency above and below the wing. The pace of technological change is reshaping every facet of travel, as airlines and operators move from reactive models to predictive, intelligent ecosystems. Rising customer […]
Access Intelligence’s Chief Marketer Network Launches the Top Women Network, a Bold New Platform Uniting the Most Influential Women Across Media, Marketing, and Technology New York, NY — [January 20, 2026] — Access Intelligence’s Chief Marketer Network is pleased to announce the launch of the Top Women Network, a powerful new, cross-brand community created to […]
This episode is available in audio format on our Let’s Talk Loyalty podcast and in video format on www.Loyalty.TV. Brandon de Kock is Director of Storytelling for WhyFive Insights, South Africa. At the South African Loyalty Awards 2025, he was recognised at the most influential personality in the industry, with his late-business partner, Stuart Lowe. They produce a comprehensive view of the South African consumer class which represents 85% of consumer spend, called the BrandMapp study. He deeply understands the power of research to help […]
New capabilities empower marketers to craft personalised WhatsApp templates, automate customer experiences with AI, and deploy dynamic CTAs that boost engagement and revenue LONDON, UNITED KINGDOM – JANUARY 20, 2026 — SALESmanago, the leading AI Customer Engagement Platform, is expanding its capabilities in the eCommerce engagement market as brands move rapidly toward real-time, AI-driven customer […]
The collaboration integrates real-time Reddit data directly into Emplifi Fuel, transforming authentic community conversations into industry-specific tactics for Retail, CPG,Sports brands and beyond NEW YORK, NEW YORK – JANUARY 15, 2026 — Emplifi, a leading customer engagement and social media marketing platform, today announced a strategic partnership with Reddit, home to the internet’s most authentic, human […]
The Loyalty Newswire from The Wise Marketer From the Editor Air Transat and Royal Caribbean announce new loyalty programs and there is much more news to follow. Don’t forget that coming up later in January is the Wiser Retail Insights Forum™ 2026 in Nashville, TN on January 27. Please click here to apply to attend. […]
Chief Marketer Network was on the ground interviewing tech, marketing and advertising professionals at CES 2026 in Las Vegas from Jan 6-8. In the clip below, DPAA President & CEO Barry Frey discusses the association’s presence at the show, the future of retail media and what tech stood out to him at the conference.
VaynerMedia CEO Gary Vaynerchuk tells retail marketers to ditch brand lift studies, post on LinkedIn and prepare a live selling strategy in his NRF ’26 keynote address. Every business has a profound opportunity to create viral content on social media, Gary Vaynerchuk, CEO of marketing agency VaynerMedia, told attendees in his keynote address at the […]
NBCUniversal is set for so-called “Legendary February,” a month of major sports events airing across its linear and streaming platforms. In addition to being the home of this year’s Super Bowl and NBA All-Star Weekend next month, NBC Sports will also broadcast wall-to-wall coverage of the 2026 Milan Cortina Winter Olympics (Feb. 6-22). For NBC, […]
Tech convenience and a human touch. Price consciousness and selective splurging. Openness to AI and wariness of it. Shoppers are rife with contradictions, according to Capgemini’s report “What Matters to Today’s Consumers 2026.” For instance, 62% of the consumers worldwide surveyed in October 2025 said they were spending more time searching online for deals and […]